EL2 Service Delivery Role – Top Career Move 2025
EL2 Service Delivery Role,Are you ready to make a significant impact in the lives of Australians with disabilities? The EL2 Service Delivery Role at the National Disability Insurance Agency (NDIA) offers a unique opportunity to lead, innovate, and drive positive change in a dynamic environment.
Lead with Purpose in the EL2 Service Delivery Role
As an EL2 Service Delivery Director, you will be at the forefront of delivering quality outcomes in a complex and sensitive environment. Your leadership will be pivotal in planning, resource management, and decision-making, ensuring that services align with policy changes and stakeholder expectations.
Key responsibilities include:
- Strategic Leadership: Oversee jurisdictional staffing to meet demand, ensuring optimal resource allocation.
- Performance Management: Utilize feedback and performance data to enhance Scheme outcomes and share insights across the network.
- Policy Implementation: Contribute to national policy changes, ensuring alignment with the broader government agenda.
- Stakeholder Engagement: Collaborate effectively with internal and external stakeholders to identify opportunities and achieve outcomes.
- Quality Assurance: Ensure performance requirements are met within specified timeframes and quality standards.
EL2 Service Delivery Role
Why This Role Matters
The NDIA is committed to supporting over 600,000 participants with significant and permanent disabilities, along with their families and carers. As part of the EL2 Service Delivery Role, you will contribute to one of Australia’s most significant social reforms since Medicare, enhancing the quality of life and increasing economic and social participation for people with disabilities.
Ideal Candidate Profile
To excel in this role, you should:
- Demonstrate Leadership: Possess strong stakeholder management skills and the ability to lead large service delivery teams to achieve quality outcomes.
- Strategic Thinking: Translate strategy into operational goals, fostering a shared sense of purpose within the business unit.
- Effective Communication: Exhibit strong written and verbal communication skills, with attention to detail.
- Empathy and Resilience: Show empathy towards the challenges faced by children with disabilities and their carers, along with professional resilience and personal drive.
- Relevant Experience: A background in the early childhood sector, disability sector, allied health, or public service is desirable.
Benefits of Working with NDIA
Joining the NDIA means becoming part of a socially inclusive and culturally diverse workplace that values collaboration and continuous learning. Benefits include:
- Competitive Remuneration: EL2 salary range of $142,064 – $161,291, plus 15.4% superannuation.
- Work-Life Balance: Flexible working arrangements to support a positive work-life balance.
- Professional Development: Access to ongoing professional development and learning opportunities.
- Inclusive Culture: A workplace that welcomes and supports diversity, encouraging different ideas, insights, and opinions.
Application Process
We intend to fill this role in an ongoing capacity; however, non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered. Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check, and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications close Thursday 1 May 2025 at 11.30pm AEDT.
For any questions, please contact Kellie Bennetts at Kellie.Bennetts@ndis.gov.au.
EL2 Service Delivery Role
EL2 Service Delivery Role
EL2 Service Delivery Role
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EL2 Service Delivery Role Now
The EL2 Service Delivery National Disability Insurance Agency position offers a unique chance to lead meaningful change in the lives of thousands of Australians. With a strong focus on strategic leadership, this role demands a results-driven mindset, exceptional communication skills, and the ability to handle high-pressure situations. You’ll manage large teams and complex service delivery processes, ensuring quality outcomes for young children with disabilities. The NDIA values diversity, inclusion, and professional development. If you’re passionate about shaping a better future and creating long-term impact, this role could be your next big career step. Apply now to make a difference.